No, if anytime you are unsure where to call for help just call 911. Some examples might include an electrical problem, an odour, or a fire alarm sounding for an unknown reason. If you call the station directly, you may be asked to hang up and call 911 anyway. When you call 911 your phone number and address are displayed automatically so even if the call is interrupted they still know where you are. We do not have that ability in our fire stations. As well, our dispatch centre, the Public Safety Communications Centre in Saint John, are able to dispatch the appropriate apparatus based on your location and the type of call.
If you have a general question about fire safety, then calling the station is an option.
Although the bylaws vary slightly between Rothesay and Quispamsis, residents must contact the fire department in order to have a recreational fire in their yard; call 848-6601 in Rothesay or 848-6602 in Quispamsis.
The guidelines to have a fire in your yard include:
untreated wood is the only fuel used. Fires may not be used to clear brush or dispose of construction waste;
there is only one fire at the site;
the fire area is no larger than one square meter (three square feet);
the caller is the owner of the property or has permission to burn where the fire is located;
the fire will be attended at all times;
a means of extinguishment is readily available;
and the fire is completely extinguished before leaving the site.
These guidelines apply to all recreational fires including the usage of outdoor fire pits, fire bowls, or chimineas. The only recreational fires not covered by this policy are those that use an alternate fuel source from wood, such as propane outdoor fireplaces.
You can book a station tour by calling us at 848-6601 or using the "contact us"page here on the site. You will be asked for your name, contact information, date of tour, and number of individuals attending or information about your event. Station tours are not recommended for children under the age of 5 and for the best experience groups should be under 20. It is recommended that you call the station just before visiting to ensure we are still available. Site visits are subject to cancellation without notice due to emergency calls or other circumstances that have an operational requirement.
The fire department does not make statements regarding ice conditions. Residents are asked to use extreme caution when using the ice for recreation and before doing so consult local weather forecasts as well as public alerts from the Government of New Brunswick http://www2.gnb.ca/content/gnb/en/news/public_alerts.html.